Not every device carries the same operational risk. Choose a maintenance tier around clinical criticality, acceptable downtime, and the support your team needs when equipment fails.
Planned annual assurance for equipment where internal teams can absorb standard repair lead times.
More frequent checks and included labour for teams that need tighter control of uptime and repair cost.
Priority intervention, proactive reporting, and backup support for equipment that cannot stay unavailable.
Every tier is vendor-agnostic and can cover equipment already in your facility. Final scope is confirmed against asset type, condition, location, and service history.
| Coverage | Bronze | Silver | Gold |
|---|---|---|---|
| Planned maintenance | Annual | Bi-annual | Quarterly |
| Calibration and certificates | Annual | Bi-annual | Quarterly |
| Breakdown response | 5 working days | Within 48 hours | Within 24 hours, priority |
| Repair labour | Billable | Included | Included |
| Spare parts | Standard rate | Discounted rate | Allowance plus expedited supply |
| Loan or backup unit | Not included | On request | Guaranteed |
| Service reporting | Per visit | Annual summary | Live dashboard |
| Documentation support | Certificates supplied | Included | Included plus renewal alerts |
We review four signals before recommending cover, so higher support is applied where it protects care rather than everywhere by default.
What happens to care delivery if this device becomes unavailable?
How long can the department operate before capacity or safety is affected?
Failure frequency, asset age, parts availability, and unresolved service issues.
Lost procedures, emergency rentals, staff disruption, and repair uncertainty.
Share your asset list or start with one department. Clinsure maps equipment criticality and recommends a practical mix of Bronze, Silver, and Gold cover.